WORLDWIDE MICROSOFT OUTAGE

Please be advised that there is a global outage affecting Microsoft services. The NHS relies heavily on such services. Please bear with us whilst we try and maintain service. Please check our Facebook post .

GET THE HELP YOU NEED

If you are unsure who you need to see or speak to first, please try our symptom checker , get help page , GP team walkthrough , index of all self-referral services or visit NHS 111 online .

You can also look up almost anything on the official NHS conditions site and NHS symptoms site , which will tell you what to do and importantly, when you do need to see a GP. For mental health support, please visit our extensive mental health pages and if in a mental health crisis, please ring the Derbyshire Mental Health Helpline on 111 (select 'mental health' option).

indicates recommended service. Patients contacting us will be signposted to the most appropriate service according to their condition, which may or may not be a GP.

SWIFTQUEUE PROBLEMS

We are aware of problems with the SwiftQueue system for blood test bookings. We provide the link to help our patients access the service, however SwiftQueue is nothing at all to do with Ivy Grove Surgery and therefore completely outside of our responsibility and capability to fix.