Physiotherapy SHORTCUT

This is a self-referral/self-help advice page for your condition

Your condition is best managed by self-referring to physiotherapy


I work with lots of patients who have muscle or joint problems. That includes people recovering from serious injuries or illness, and those with new injuries.

I can book scans and tests, and even organise joint injections, which used to need a GP. We're also trained to spot 'red flags', which means we can recognise when a joint or muscle problem may be a sign of something more serious.

This is great because patients can come to me without needing to wait for a GP appointment.

Information on this service


Call 999 or go to A&E immediately if you have back pain and any of the following:

  • pain, tingling, weakness or numbness in both legs
  • numbness or tingling around your genitals or buttocks
  • loss of bladder or bowel control (peeing or pooing yourself)
  • chest pain
  • if back pain started after a serious accident, such as a car accident

Back pain with any of these symptoms could indicate something serious


You have various choices for physio:

First Contact Physio

First Contact Physio is a new service designed to be first port of call for any patient with a musculoskeletal problem offering a prompt appointment (often same day or within a few days), much sooner than you can get with the GP

You will receive a comprehensive assessment and be advised on next steps including further investigation and/or treatment (including appropriate pain relief) as necessary. There is no need to speak to or be assessed by a GP first before using this service

To access this service, please ring reception and ask for the First Contact Physio service

Physio Direct

Physio Direct is the traditional service. Physio Direct can assess your condition, investigate as appropriate and escalate onwards to other services as necessary, including musculoskeletal service (MSK) and hospital orthopaedics

To access this service, please ring 01246 565050

Get U Better

Get U Better is a self-care musculoskeletal (MSK) service. Access the Get U Better service .

What example conditions does this service deal with?

  • Back pain
  • Education
  • Exercise advice
  • Gait problems
  • Joint problems
  • Muscle problems
  • Neck pain
  • Poor mobility
  • Posture advice
  • Rehabilitation
  • Shoulder pain
  • Skeletal problems
  • Soft tissue injuries
  • Sports injuries

Does this service accept self-referral?

You can self-refer to this service without seeing or speaking to a GP first

How do I get to this service?

How do I find this page in future?

Bookmark this page in your browser by pressing CTRL and D or type the shortcut

Are there any other services I can refer myself to?

Please see our index of services you can self-refer to or type the shortcut or

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