IVY GROVE SURGERY Mental health support Self-refer Self-care Symptoms GP 2.0 Latest News Register

General Practitioner (GP) SHORTCUT

This is a self-referral/self-help advice page for your condition

Your condition is best managed by contacting the doctor

Information on this service


We are booking telephone appointments on basis of clinical need and remotely assessing cases by telephone or video, and where clinically necessary, we will call patients in for a face-to-face review. This is in line with NHS England guidance.

What example conditions does this service deal with?

  • Abdominal pain
  • Allergies/urticaria/hives
  • Belly button, weeping
  • Bleeding from rectum (back passage)
  • Bleeding from vagina
  • Bleeding from vagina, after intercourse
  • Bleeding from vagina, after menopause
  • Blood in urine, no symptoms of infection
  • Breast lump
  • Change in bowel habit (especially if loose stools)
  • Chest infection (wheezing, persistent fever, difficulty breathing, bloody sputum, very unwell)
  • Complex cases
  • Cough, longer than 3-4 weeks
  • Coughing up blood
  • Crying baby
  • Deafness, adult
  • Deafness, one side only
  • Deafness, sudden
  • Diarrhoea, night-time, bloody or persistent
  • Difficulty swallowing
  • Dizziness/vertigo
  • Eczema, infected/inflamed
  • Erection problems/impotence
  • Eye pain, with no foreign body
  • Fever (high temperature) in child, unwell
  • Headache/migraine, persistent
  • Hoarseness, more than 3 weeks
  • Impetigo
  • Jaundice (yellow skin)
  • Kidney infection (e.g., loin pain, temperature, vomiting)
  • Loss of weight, unintentional
  • Lumps, hard, irregular shape, fixed in position, increasing size
  • Moles, changing in appearance
  • Mouth ulcers, lasting more than 3 weeks
  • Night sweats
  • Nipple discharge or rashes on nipple
  • Pain, at night, affecting sleep
  • Palliative care
  • Palpitations
  • Period problems
  • Pins and needles, persistent
  • Quinsy (pus filled swelling around tonsil)
  • Rashes
  • Rashes, non-blanching
  • Rectal bleeding
  • Shingles
  • Skin lesion, changing
  • Sore throat, persistent (more than 3w)
  • Suicide risk or risk of self-harm
  • Swallowing difficulty
  • Sweating, at night, with/out fever
  • Syringe drivers
  • Terminal care
  • Tiredness, no obvious reason
  • Unable to pass urine at all
  • Urine infection (UTI), in men
  • Weight loss, unintentional

Does this service accept self-referral?

Self-referral is not applicable

How do I get to this service?


We only visit the terminally ill, bedbound and those who would be harmed if moved. Please review our home visit policy and visit request information.

How do I find this page in future?

Bookmark this page in your browser by pressing CTRL and D or type the shortcut

Are there any other services I can refer myself to?

Please see our index of services you can self-refer to or type the shortcut or

General Practitioner (GP)