Staff SHORTCUT ivy.gs/staff
Meet our staff
We have a variety of different staff providing health care for you and your family. Here we introduce them.
Please check this page regularly for GP, nurse, admin and reception vacancies
Ivy Grove Surgery, Ripley in Amber Valley, the Heart of Derbyshire in the East Midlands
WE HAVE JOB VACANCIES AVAILABLE
Find out about our team
Doctors
Partners
Dr M Wong (male), Manchester 1991
MB ChB, DRCOG, MRCGP, DFFP
Dr Wong joined the practice in 1995. He offers a full range of general practice care. He has an interest in IT, producing the practice website and patient newsletter, and is the CQC registered manager and the lead doctor in influenza and covid.
Dr L Axten (male), Leicester 2007
MB ChB, BA (Hons), MRCGP, BMedSci
Dr Axten joined the practice in 2012 as a salaried doctor and became a partner in 2013. He offers a full range of general practice care and has an interest in ENT. He is the lead doctor in safeguarding children, clinical governance, complaints and anticoagulation.
Dr S Francis (male), Leeds 2009
MB ChB, MRCGP
Dr Francis joined the practice in 2014 as a salaried doctor and became a partner in 2016. He offers a full range of general practice care. He is the lead doctor for diabetes and prescribing.
Partners
Dr R Greer (female), London 2009
MB BS, DFSRH, MRCGP
Dr Greer joined the practice in 2014 as a salaried doctor and became a partner in 2016. She offers a full range of general practice care. She is the lead doctor in women's health, staff wellbeing and document management.
Dr P Smith (male), Hull & York 2010
MB BS, MRCGP
Dr Smith joined the practice in 2015 as a salaried doctor and became a partner in 2017. He offers a full range of general practice care. He is the lead doctor in palliative care, cancer and bereavement.
Dr A Shial (male), London 2006
MB BS, BA (Hons), MSc, MRCGP
Dr Shial joined the practice in 2018 as a salaried doctor and became a partner in 2020. He offers a full range of general practice care and has a Masters degree in Computer Science and a keen interest in IT. He is the lead doctor in online consultations, safeguarding adults and data quality.
Partners
Dr V Neely (female), Plymouth 2011
MB BS, BEng (Hons), MRCGP
Dr Neely joined the practice in August 2019 and became a partner in April 2021. She offers a full range of general practice care. She is the lead doctor in medical student training and care homes.
Salaried doctor
Dr S Irfan (male), Karachi 2003
MB BS, MSc, MRCGP
Dr Irfan joined the practice in May 2021.
Retained doctor
Dr J Marval (female), Nottingham 1994
BMedSci, BM BS, MRCP, MRCGP, DFSRH
Dr Marval joined the practice in September 2020.
Locum doctors
From time to time, it is necessary for us to employ locum doctors to cover holidays and sickness. You will be notified if your appointment is with our locum doctor when you book.
Practice nurses
Our Practice Nurses, Tracey, Joanne and Health Care Assistant Carissa, are available by appointment for consultation on all nursing matters. They diagnose and plan care, including prescribing a range of medicines. They are experts in many areas of chronic disease management such as asthma, chronic bronchitis, heart disease and diabetes.
Admin team
Reception
We have a team of 12 receptionists who are all here to help you. They answer the telephone and deal with enquiries from all directions, often at the same time! Their job is very demanding so please be patient and polite.
Administrative
We have a team of five administration staff and a notes summariser who deal with all the clinical paperwork, reports and referral requests by the clinical teams.
Management
Mrs C Stephenson (Practice Manager), Mrs J Cavanagh (Deputy Manager) and Mrs S Roberts (Operational Manager) will be able to help you with any administrative problems you may have with the way the practice is run.
Job vacancies SHORTCUT ivy.gs/jobs
Please select job vacancy:
PRACTICE MANAGER JOB PRACTICE NURSE JOB RECEPTIONIST JOB RECEPTION MANAGER JOB SALARIED DOCTOR JOBPRACTICE BUSINESS MANAGER JOB
Salary: £40,000 to £45,000 pro rata/per annum (depending on experience)
Part time / 25.5 to 34 hours per week over 3 to 4 days
Due to the imminent retirement of the current Practice Manager and a management restructure, an exciting opportunity has arisen for an ambitious and highly motivated manager, with strategic vision, to join our team. We are looking for a conscientious candidate who can provide solid leadership and who has a sound knowledge of strategic business management, finance and planning.
About us
We are a friendly, established, respected and forward-thinking medical practice situated to the market town of Ripley. We try to provide a first class service for patients across a varied and developing practice area. The practice has a list size of 10,700 patients, Our clinical team consists of seven GP Partners, two Salaried GPs, three Practice Nurses and a HCA. We also have a compliment of PCN & ARRS staff including care coordinators, clinical pharmacists, pharmacy technicians and social prescribers, and are the current base for the Team Up Service, a newly developed PCN wide home visiting service. Our administrative team comprises of two Operational Managers, one responsible for Quality & Performance and the other responsible for HR & Facilities, a Reception Team Leader and a full team of administrators, secretaries and receptionists.
We achieved a Good rating in our CQC inspection in January 2016 and are very high QOF achievers. We have a historically close relationship with the other practices within PCN which goes back to the 1990s.
Our mission is to provide high quality and friendly healthcare to our patients.
The ideal candidate
We are looking for a team-player who embraces change and is enthusiastic about working within a team to strive for excellence in patient care. You will report to the GP Partners to structure and provide clinical services for our practice population and have a central role in optimising income for the practice.
Strong organisational and prioritisation skills are key. Remaining calm in pressured situations and being approachable to all staff is an essential characteristic, as is a track record of managing teams. Experience of public facing work and budget management is essential.
Scope will include forming effective relationships and constructive engagement with our Primary Care Network (PCN), NHS England, local Clinical Commissioning Group and other relevant external bodies.
Governance and finance is fundamental to the role which includes overseeing the work of the practice finances. IT aptitude is essential with a willingness to learn new IT skills. Delivery on audit, education and training, clinical governance policy and risk management as required by the Partners.
Prior experience in healthcare would be a distinct advantage however finding the right candidate with the necessary skills and ambition is our priority.
We offer a good package to staff including NHS pension, free parking, contractual sickness benefit scheme, training and development.
We reserve the right to close the job early depending on the number of applications received.
Informal enquiries and visits welcome.
Contact: Charmagne Stephenson, Practice Manager, Ivy Grove Surgery, Church Farm Primary Care Centre, Ripley, Derbyshire DE5 3TH
Email: charmagne.stephenson@nhs.net
Telephone: 01773 514140
Website: ivy.gs
Closing date: May 15, 2022
Downloads
PRACTICE NURSE JOB
Salary: negotiable dependent on training and experience
26 hours
We are looking for a highly motivated and experienced Practice Nurse with a special interest in Diabetes to join our friendly, busy team working in a modern, purpose built surgery in Ripley, Derbyshire.
Experience in the management of Asthma would be useful as well as contraception and sexual health and childhood immunisations.
You should have experience of providing health promotion, INR monitoring, cytology and a range of other general treatment room duties.
First class communication and interpersonal skills are essential, as is the ability to work flexibly within the team.
Informal visits are encouraged.
Contact: Charmagne Stephenson, Practice Manager, Ivy Grove Surgery, Church Farm Primary Care Centre, Ripley, Derbyshire DE5 3TH
Email: charmagne.stephenson@nhs.net with your CV and covering letter
Telephone: 01773 514140
Website: ivy.gs
Downloads
PATIENT CARE ADVISOR / RECEPTIONIST JOB
Salary: From £9.73 per hour
Part-time: 17 hours per week over 3 days
- Tuesday – 13.00pm – 19.00pm
- Thursday – 08.00am – 13:30pm
- Friday – 13.00pm – 19.00pm
Details
Ivy Grove Surgery is a friendly, established, respected and forward- thinking medical practice situated in the market town of Ripley.
We are a busy Doctors' surgery, and we are looking for a hard-working, motivated person with excellent customer service and communication skills and good IT knowledge to join our friendly team.
This is an administrative post and applicants must have a minimum of 1 years' experience of working in a busy office environment and a minimum of 1 years' experience of dealing directly with the public in an administration role.
Applicants need to be able to cover for holidays/sickness, where a flexible rota system is in place.
Previous experience in NHS / General Practice is desirable but not essential as training will be given.
Job Types: Part-time, Permanent
COVID-19 considerations: All staff are required to wear a mask
Email: sarah.roberts106@nhs.net
Telephone: 01773 514140
Website: ivy.gs
Downloads
Patient Care Advisor / Receptionist Advert
PATIENT CARE ADVISOR TEAM LEADER / RECEPTION MANAGER JOB
Salary: From £11.72 per hour
Part time: 30 hrs per week, Monday – Friday - 8.00 am - 14.00 pm
Ivy Grove Surgery is a friendly, established, respected and forward- thinking medical practice situated in the market town of Ripley.
We are a busy Doctors surgery, and we are looking for a hard-working, motivated person with excellent customer service, communication skills, strong leadership skills and good IT knowledge to join our friendly team.
This is a senior administrative post and applicants must have a minimum of 2 years' experience of working in a busy office environment and a minimum of 2 years' experience of dealing directly with the public in an administration role.
Main Duties of the job
Manage effective training, surpervise and assist the Patient Care Advisor/Receptionist team in their performance of a variety of administrative duties which facilitate the work of the other teams within the practice who directly or indirectly provide patient care.
Ensure adherence to quality standards, deadlines, and procedures. To lead the Patient Care Advisor/Reception team, ensuring an efficient and professional manner is maintained.
To act as a role model, demonstrating and promoting the standards expected by the practice.
Motivate and inspire the Patient Care Advisor/Reception team, creating the energy and enthusiasm for the service and promoting good staff relations.
Previous experience in NHS/ General Practice is essential.
Job Types: Part-time, Permanent
COVID-19 considerations: All staff are required to wear a mask.
Email: sarah.roberts106@nhs.net
Telephone: 01773 514140
Website: ivy.gs
Downloads
Patient Care Advisor Team Leader / Reception Manager Advert
Patient Care Advisor Team Leader / Reception Manager Job Description
Patient Care Advisor Team Leader / Reception Manager Person Spec
SALARIED DOCTOR JOB
Part-time Salaried GP
6 sessions, starting around September 2022
Let’s be honest it’s no secret that times are tough in general practice at the moment, sometimes it can feel like you are being attacked from all angles with everyone wanting a piece of you. Workload is definitely up!
At Ivy Grove Surgery (IGS) we recognise this pressure. Our ethos is to protect our greatest assets, our staff and partners. We aim to support each other through regular peer meetings. From our simple 30-minute coffee break together in the staff room every working day, to our ‘New Starter GP- induction and mentoring scheme’.
Support for the more challenging aspects of our work takes the form of bereavement meetings, complaint de-brief & support meetings plus the advice and support of the team.
Innovation is key to our ethos, we should not be duplicating or completing work that would be more suitable for another member of our practice team. Our resident IT wizard, the notable Dr Wong, has streamlined our processes with integrated templates, easy QoF reminders and merged referrals forms to name but a few. All of this cuts down the amount of admin our GP’s have to do! Please visit our bespoke website ivy.gs, this should give you a feel of what our practice is all about.
Like any other employer we expect our employees and partners to work hard but we pride ourselves on our fair and compassionate approach. Our management team are supportive and caring, they are there when you need them the most. They can guide you through practice processes when first starting, give advice on compliant handling, help you network in our locality or help you apply to the CQC for registration when you make partner!
Our working days at IGS operate rather differently to traditional GP surgeries, please ask us for more information. On-call days can get busy but you are not on your own, our duty doctor is supported during the busy period by a second GP, who also completes the morning visits.
The Enhanced Access HUB operates from the building and will start to offer late evening and Saturday appointments again from October. This give the opportunity for any Amber Valley based GP to work in the HUB.
The nuts and bolts of IGS are its staff and partners but the “Factuals” are listed as follows-
Patient list size 10,700 - 7 partners, 2 practice nurses, 1 HCA plus managerial/administrative/reception staff.
6 weeks of annual leave plus 1 week study leave per annum.
IGS is situated in the heart of the UK in the small market town of Ripley, a stones-throw from the Peak District National Park.
Prestigious areas of Duffield and Belper within a 10-minute drive of IGS. Good transport links to the M1/A38 and East Midlands airport and parkway, giving rail access to London in 1.5 hours. Our local cities of Nottingham/Derby/Birmingham and Manchester are all within approximately an hour’s drive.
We look forward to meeting you!
We are sad to have a partner relocating down South so we are looking to cover 6 sessions per week.
We are looking for a part time GP, either salaried or with a view to partnership. We would also be interested in meeting applicants who have had previous partnership experience and are looking to relocate.
We welcome each applicant on their merits but advantageous skills would be in the following areas-
Palliative care, GP specialty trainer, foundation year or medical student trainer.
If you are interested, please get in touch, quoting WEB.
We are happy to accommodate informal visits to the surgery, just speak to Charmagne.
Contact: Charmagne Stephenson, Practice Manager, Ivy Grove Surgery, Church Farm Primary Care Centre, Ripley, Derbyshire DE5 3TH
Email: charmagne.stephenson@nhs.net
Telephone: 01773 514140
Website: ivy.gs
Downloads
District Nursing Team
We have a large team of district nurses who provide nursing care to patients in their homes.
The district nurse team are based at Ripley Hospital and provide nursing care to patients during periods of illness/incapacity in non-hospital settings, such as the patients own home, residential care homes or health centres. SHOW
Patients include those who are housebound, the elderly, the terminally ill, the disabled and those who have recently been discharged from hospital.
A fundamental part of district nursing is promoting healthy lifestyles and health education/teaching.
The team's work activities include:
- Accepting referrals from GPs, hospitals, other agencies, patients and their relatives
- Assessing, planning, implementing and managing the care of patients
- Offering emotional support to patients, their families and carers, and teaching basic care-giving skills
- Establishing links with patients' families, carers and other health professionals
- Identifying social care problems and liaising with appropriate organisations where necessary
- Checking temperature, blood pressure and pulse readings, administering injections, wound care, leg ulcer care, taking blood and urine samples, continence care, palliative and terminal care
- Assessing for and ordering equipment as required
- Liaising with GPs
Health Visitor Team
The Health Visitor Team are based at Ripley Hospital. They advise on all aspects of childcare and operate the drop in child health clinic. They also organise classes and groups for different patients in conjunction with other practice members such as parent craft classes. SHOW
Health Visitors are registered nurses with specialist training in family health. The work and activity undertaken by the Health Visiting Service can be broadly broken down into the following areas:
The health of your baby or young child
Every family with pre-school children has a named health visitor who can advise on everyday care, feeding, growth and development and minor ailments, parenting classes, managing behaviour and any special needs your child may have. Routine reviews of your child's progress are held at intervals throughout the first 4 years. The Health Visitors also organise the childhood immunisation programme.
Living a healthy life
Health visitors can help you to make sense of the conflicting media messages about health lifestyles by providing practical advice on how to stay healthy. They run health promotion groups and also represent your views about health needs in the community, influence policies and participate in health service developments.
Supporting families
Health visitors are not just there to support your baby, but the whole family. Health Visitors can:
- Support women with post natal depression
- Advise on employment and benefit rights
- Give information on local support networks
- Advise on options for child care
- Provide support for single parents
- Address conflicts within the family, including domestic violence
Other staff
Community Matron and Care Co-ordinator
We have Community Matrons allocated to our practice, and with Micheala, our Care Co-ordinator, they all manage and co-ordinate care for patients with long term conditions in their homes.
Midwives
We have Community Midwives attached to the practice. The midwives operate the antenatal clinics and visit both antenatal and postnatal patients in their homes.
Get help for your problem
April update | Mental health support
Face coverings still needed in surgery Medicines Order Line (MOL)
© Dr Michael Wong 2022