We welcome the opportunity to provide medical care to you and your family. Find out how to register below.
We are pleased to welcome new patients onto our panel, even during these difficult times. Please follow the directions below to register
At Ivy Grove Surgery, we have always considered care to be a two-way process. We will always aim to provide you and your family with high-quality and friendly health care. SHOW
In return, we expect all our patients to accept some responsibility for their own health and we encourage them to do all they can to look after themselves and to stay healthy.
Your health is not a commodity that can be treated as a convenience provided at the expense of others, it is actually an innate and priceless privilege that is available to everybody*. Your health is nurtured throughout life, from childhood through to old age, by looking after yourself, and when you need it, with appropriate and timely help from the right professionals.
We do not see our job as being here just to fix you. But we will do all we can to help you to fix yourself. Therefore, and fully in line with current NHS philosophy, we actively promote the principles of self-care, helping yourself, and signposting yourself to the right professional.
We welcome new patients who are prepared to work with us on building a long and healthy relationship together.
* The natural state of 'health' is an inbuilt quality of all living beings, otherwise nothing would ever repair, develop or evolve. We do realise 'good health' is not a given for everybody, however this does not mean you should not take some responsibility for looking after yourself to give yourself the best chances.
The NHS operates a Zero Tolerance Policy with regards to violence and abuse. Ivy Grove Surgery operates in line with the NHS Zero Tolerance Policy. SHOW
The practice has the right to remove violent or abusive patients from the list with immediate effect in order to safeguard practice staff, patient and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.
If necessary we will exercise our right to take action and have them removed immediately from the premises, by the police if necessary. In addition we will notify the patient in writing of their immediate removal from our list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
If you would like to register with us please follow the simple procedure outlined here.
When you have completed your forms and got your ID ready, please call us on 01773 514130 and we will proceed with your registration.
Our receptionists may conduct a video call with you, or ask you to send a photograph electronically to confirm your identity.
...in an appointment with one of our practice nurses
This information will help you to make the most effective use of our services
... we may wish to discuss your transfer with your previous GP
This gives a background to the sort of practice we are and how we work
© Dr Michael Wong 2022