FAQs
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Emergencies
- Help! I have an urgent medical problem!
- Do I ring 999 for this?
- I think I'm really poorly!
- Where can I find an emergency dentist?
Medical advice
- Can you tell me who to turn to for help?
- Do I need to see a nurse?
- I need to speak to one of the doctors about something
- My child is poorly - what should I do?
- Should I book an appointment for my child or go to A+E?
- Can you walk me through how to get help?
- Where can I check my symptoms?
- Do I qualify for a home visit?
- Can you visit me at home?
- How do I see a physio?
- I think I need counselling
- How do I treat my minor illness?
- What sort of problems do you deal with on the telephone?
- Do you provide a clinic or service for my condition?
- Where is your information about flu jabs?
- How do I get medical help when you are closed?
Prescriptions
General information
- When is the surgery open?
- Who works at this surgery?
- Can I book appointments online?
- Can I register an online account?
- When is the surgery closed for staff training?
- How do I get to the surgery?
- Do you cover where I live?
- Where do I go to have my say in how the practice improves its services?
- Do you have any job vacancies?
- Can you tell me about the practice?
- Where can I leave positive feedback?
- Where can I fill out your Friends and Family Test?
- Do you have a patient newsletter?
Administration
- How do I register or join as a new patient?
- How can I get in touch with the surgery?
- Have you got the telephone number for ...?
- How do I make a complaint?
- Where can I download registration forms, information leaflets and other information?
Website issues
© Dr Michael Wong 2022