IVY GROVE SURGERY ivy.gs eConsult Coronavirus GP 2.0 Help Symptoms Self-care Visits Register ivy.gs

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Contact information

Our telephone number is 01773 514130.

Our GP appointments are now accessed via eConsult.

Our postal address is Ivy Grove Surgery, Steeple Drive, Ripley, Derbyshire, DE5 3TH

You can also send a message about non-clinical issues using our online form.

ECONSULT IS NOW LIVE

Please read about these changes at ivy.gs/econsult. If you need help from us, please click one of our eConsult banners or submit a request here.

PLEASE NOTE

All calls made to and from the surgery are recorded for monitoring and training purposes. All recordings made are kept strictly confidential and will not be made available to third parties unless directed by law

Suggestions and Compliments

We welcome suggestions regarding the services we provide. Many patient suggestions have been acted upon and resulted in an improvement in our services, so please let us know your ideas.

Equally it is also nice to know when we have got it right, so that we can continue the services in the manner most appreciated by our patients.

If you have been happy with your treatment at Ivy Grove Surgery, we encourage you to leave positive feedback at:

Catch up with news

Visit us on Twitter or Facebook to get regular updates of events and developments.

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Complaints

The impact of
NHS complaints

The impact of NHS complaints

Ivy Grove Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. In the majority of cases concerns can be resolved quite easily. If you have any complaints, please let our Practice Manager know. SHOW

However, if you prefer you can write to NHS England, PO Box 16738, Redditch, B97 9PT or telephone 0300 311 22 33 or email england.contactus@nhs.net

For further information on our complaints procedure please ask for our complaints information leaflet, or you can download it.

Get in touch with us

This contact form is for getting in touch with us on non-medical matters only, such as queries regarding the website or our services. It is not for the purposes of providing consultation advice.

Please do not use this form to submit any personal, medical or clinical information or any complaints. If you need to contact us about any medical issues and require a response, please either telephone, or write to us. All submissions to our website are subject to our privacy policy.

Positive feedback is welcomed on our official NHS Choices page at bit.ly/nhsivy (registration required).

QUERIES REGARDING FLU JAB APPOINTMENTS

The flu booking line is extremely busy. Please bear with us during this time

Please see our flu page for information on flu jab appointment booking

Global pandemic out there
September update | Flu jabs
GP appointments changing