Our telephone number is 01773 514130. Our postal address is shown at the bottom of each page of our website.
All calls made to and from the surgery are recorded for monitoring and training purposes. All recordings made are kept strictly confidential and will not be made available to third parties unless directed by law
We welcome suggestions regarding the services we provide. Many patient suggestions have been acted upon and resulted in an improvement in our services, so please let us know your ideas.
Equally it is also nice to know when we have got it right, so that we can continue the services in the manner most appreciated by our patients.
If you have been happy with your treatment at Ivy Grove Surgery, we encourage you to leave positive feedback at:
Ivy Grove Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. In the majority of cases concerns can be resolved quite easily. If you have any complaints, please let our Practice Manager know.
However, if you prefer you can write to NHS England, PO Box 16738, Redditch, B97 9PT or telephone 0300 311 22 33 or email email@example.com
For further information on our complaints procedure please ask for our complaints information leaflet, or you can download it.
© Dr Michael Wong 2019