The only personal information that is made available to Ivy Grove Surgery via our website is sent entirely on a voluntary basis using either our contact form, sent directly to our email address or when joining our newsletter mailing list. Any information sent to Ivy Grove Surgery is treated with the strictest confidence and will not be publicised in any way without prior permission of the author.

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails or newsletters based on your request for information.

The contact form or email address that we have provided on this site is only for general questions or comments about the surgery and queries regarding the website.

We use the services provided by Statcounter. This third party services record the date, time, IP address and domain server name of all connections made to the site, as well as the website link followed to get here, how long the visitor stayed for and type of computer and browser used. These services also make use of cookies to track unique visitors to the site.

We use this information, which does not identify individual users, to analyse entry and exit pages, popular areas of the site, track visitors' progress through the site, and to help administer the site as a whole. This enables us to improve our site for current and future visitors. All our activity in this area complies with terms and conditions of Statcounter .

We routinely log the originating IP address and the date and time of any submission of information using our contact or patient survey forms in order to prevent abuse of our website through spamming and other misuse.

Although the website has been tested as working with a variety of browsers on both PC and Mac platforms, including Internet Explorer, it is best viewed in a browser that complies with modern web standards such as Safari , Chrome or Opera . To enjoy the site as we intended, javascript should be enabled in your browser. This will generally be enabled by default in all standard browsers.

However, if you have trouble viewing the content, particularly in Internet Explorer 6 or 7, you may need to modify some settings. In these browsers, you may get an information bar at the top the window saying 'To help protect your security, Internet Explorer has restricted this webpage from running scripts of ActiveX controls that could access your computer. Click here for options...'. Click the area, and select 'Allow Blocked Content'. You may also need to adjust the javascript preferences and/or security settings in your browser if you have changed them from default. This will enable the menu navigation to work, however, should you wish to keep it disabled, you may navigate the site via the 'Quick Links' shown in the sidebar on the left hand side.