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There has been a huge increase in numbers of patients whose mental health and wellbeing have been affected due to the current situation.
We urge anyone affected during these extremely difficult times to please visit the dedicated section we have set up on mental health resources and support or type ivy.gs/covid-mentalhealth.
You can also download our information leaflet on self-help, counselling and other support, including what to do in a crisis.
You can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, submit eConsults and more.
If you already use Patient Access you can
continue to use it. You can use the NHS App as well.Find out more or
type ivy.gs/nhsapp.
Want advice from your doctor, self-help information or have an adminstrative request (such as a sick note or test results)?
Use eConsult and get a response before the end of the next working day or sooner
The NHS App can also be used to submit eConsults
Contact your doctor online and get help by the end of the next working day or sooner
Requests before 12pm will receive a same day response
The NHS App can also be used to submit eConsults
Sick child? Ask your doctor for help by filling out a quick form
NB: works for adults too!
The NHS App can also be used to submit eConsults
Get sick notes and recent test results online
Fill out a quick form and get what you need by the end of the next
working day or sooner
The NHS App can also be used to submit eConsults
Contact your doctors before 12pm and get a response before end of day
If you submit your request after 12pm you will get a response by the end of the next working day
The NHS App can also be used to submit eConsults
Feeling under the weather? Get help and advice from your doctor by completing a simple online form
Requests before 12pm will receive a same day response
The NHS App can also be used to submit eConsults
No more hanging on the phone to contact the practice - next time submit an eConsult online, wherever you are
If you need an appointment, we'll arrange one with you
The NHS App can also be used to submit eConsults
When patients submit an eConsult, it could save an appointment for someone else, which might be you
Let us decide how to care for you - we will respond by the end of the next working day or sooner
The NHS App can also be used to submit eConsults
Take control of your treatment - you can use eConsult to access NHS information on hundreds of conditions online and how to treat them
Select your condition on eConsult then click the 'I want to help myself' option
The NHS App can also be used to submit eConsults
With eConsult, you can get the help you need online - if you really do need to be seen in person, we'll let you know
Requests submitted before 12pm will receive a response same day
The NHS App can also be used to submit eConsults
Escape the wait - next time you need information or advice from your doctor, fill out an eConsult
There's no need to call the practice at 8am in the hope you'll be seen today - do it online, it's quicker
The NHS App can also be used to submit eConsults
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A single Patient Access account will allow you to:
Steps to take to order your prescriptions online:
Steps to take to book an appointment online:
Any patient aged 16 or over may apply for access to view their medical records online. Applications and patient records will be checked by the practice to ensure that it is appropriate for a patient record to be viewed online.
Steps to take to view records online:
You may apply for proxy access to the medical record of a patient. We will only grant access in the following circumstances:
© Dr Michael Wong 2021