Medical Conditions

On this page, we are providing information and supporting links on the treatment of some of the most common conditions seen in general practice as well as some general health advice, and what to do in more serious and emergency situations.
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Common conditions | More serious conditions | Potentially life-threatening conditions
IMPORTANT
The information regarding various clinical conditions shown in various areas of our website and their related external links are provided for your convenience. The information shown is not intended to be a full and comprehensive guide to these conditions, nor is it intended to replace the advice of a dedicated health professional. If you are unsure about your medical condition, please contact your doctor, pharmacist or call NHS Direct (link opens in a new window) on 0845 4647 or discover contact details for other organisations.
When should I worry about my child?
Here is a specific guide available for parents of children with the common infections of coughs, colds, sore throats and earache. Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control and help you to know what you can do yourself to help your child to get better. The booklet is available to download
(link opens in a new window).
How do I recognise if my child has a more serious illness?
Please visit this useful link at NHS Choices (links opens in a new window).
Do I need to take my baby to A+E?
Please visit this useful link at NHS Choices (links opens in a new window).
How do I choose whether to go to a walk-in centre, see my GP or ring NHS Direct?
This useful leaflet
is part of the NHS Choose Well campaign (links open in a new window), which seeks to direct patients to the most appropriate source of help.
Where can I view or download self-help leaflets for my condition?
You can visit Patient UK for a wealth of information on medical conditions (link opens ina new window), or visit our downloads area for some links.
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Common conditions | More serious conditions | Potentially life-threatening conditions
Common Conditions
Fever (high temperature)
Most fevers are caused by an infection or other illness. Fever helps your body fight infections by stimulating the body’s natural defences. By increasing the body’s temperature, a fever makes it harder for the bacteria and viruses that cause infections to survive. You can usually treat fever in young children at home using infant paracetamol. More information on fever, including when to see the GP, is provided at NHS Choices and BUPA (links open in a new window).
Diarrhoea and Vomiting
Diarrhoea can be caused by an infection and may be accompanied by vomiting. This is called gastroenteritis (a stomach bug). It is usually caused by a virus. In general, give extra fluids to replace the fluid that has been lost, but only give food if hungry.
You can help to prevent any infection spreading by using separate towels and encouraging hand washing after using the toilet and before eating. Also avoid returning to school or going back to work until at least 48 hours after the last bout of diarrhoea and vomiting. More information on gastroenteritis, including when to see the GP, is provided at NHS Choices and BUPA (links open in a new window).
Head lice
Head lice are tiny wingless insects that are grey-brown in colour. They are the size of a pinhead when they hatch and 3mm long (the size of a sesame seed) when fully grown. Head lice cannot fly, jump or swim. They are spread by head-to-head contact and climb from the hair of an infected person to the hair of someone else. For many people, head lice cause no symptoms. They can give you an itchy scalp.
Treatments include wet-combing or drug treatments, which are either non-insecticide and insecticide based. Your pharmacist can advise on these treatments. For more details of treatment of headlice, visit NHS Choices or BUPA (links open in a new window).
Nose bleeds
Nosebleeds are fairly common, particularly in children, and can usually be easily treated at home. It is important to apply the correct first aid measures as soon as possible. A common mistake is to let the nose continue to bleed 'to relieve pressure'. If you had cut your arm, you would not simply hang it over the sink and wait for it to stop, you would apply pressure - the same goes for your nose!
You must pinch the soft bit of the nose for at least 10 minutes. For more details of treatment of nose bleeds, visit NHS Choices or St John's Ambulance (links open in a new window). If bleeding is severe and not stopping despite pressure for more than 20 minutes, please attend the nearest major A+E department or ring 999 (see below).

Coughs and colds
Most people with a cough have a respiratory tract infection caused by a virus, such as the common cold, flu or bronchitis. The common cold in adults and children can give rise to a blocked nose, sneezing or a runny nose, cough, headache, aches and pains and feeling tired.
Treatment is with rest, plenty of fluids, steam inhalations, gargling, vapour rubs and paracetamol for aches and pains. For more details of treatment of coughs and colds, visit NHS Choices (coughs) and (colds) or BUPA (links open in a new window).
Flu
Flu can give rise to the same symptoms as a common cold (directly above), but symptoms are usually much worse and accompanied by a high temperature (in excess of 38°C). Treatment is as for the common cold. For more details of treatment of flu, including when to see the GP, visit NHS Choices or BUPA (links open in a new window).
Sore throats
Most sore throats are not serious and pass within three to seven days without the need for medical treatment. After a week, 85% of people will find that their symptoms have been resolved. Gargling with salt water, drinking warm liquids and sucking on throat lozenges can help to reduce the pain. For more details of treatment of sore throats, including when to see the GP, visit NHS Choices or BUPA (links open in a new window).
Earache
Earache is cited as the most common reason for parents to call a doctor out of hours for their child. It will often be the result of an ear infection. If earache has just started, and there is no high fever (greater than 38°C), headache, dizziness or swelling around the ear, it is safe to take painkillers and use a cold flannel held to the affected ear for pain relief.
Four out of five ear infections resolve within 3 days without the need for antibiotics. For more details of treatment of earache, including when to see the GP, visit NHS Choices or BUPA (links open in a new window).
Backache
Back pain is a common condition that affects most people at some point during their life. Most cases of back pain are associated with pain and stiffness in the lower back. Most cases of acute back pain can be treated by using a combination of medication and self-care techniques. Pain relief may come from either paracetamol based painkillers or non-steroidal anti-inflammatory painkillers, or non-drug treatments like hot or cold packs applied to the area.
Self-care may involve exercises, keeping active and continuing daily chores. Physiotherapy will help too. There is a free NHS service called Physio Direct that any adult can refer themselves to without seeing a doctor. The number is 01335 230079. For more details of treatment of back pain, including when to visit a GP if warning signs appear, visit NHS Choices or BUPA (links open in a new window).
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Common conditions | More serious conditions | Potentially life-threatening conditions
More Serious Conditions

The following conditions suggest a prompt attendance at the nearest major Accident and Emergency (Casualty) department. For this area, it is Royal Derby Hospital - view on Bing Maps (link opens in a new window).
A feverish and lethargic (drowsy) child
A feverish and floppy (unresponsive) infant
Difficulty breathing
Severe abdominal pain
Accidental or intentional overdose of tablets or medicines
Trauma (including falls) and broken bones
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Common conditions | More serious conditions | Potentially life-threatening conditions
Potentially Life-threatening Conditions
The following conditions require immediate and urgent attention in order to preserve life. Ring 999 in these situations. Do not delay. Do not ring for an appointment at the surgery.
Chest pain (suspected heart attack)
"Chest pain is your body saying call 999". The symptoms of a heart attack can include:
- central chest pain; a dull pain, ache or 'heavy' feeling
- pain spreading to the arms, neck, jaw, back or stomach
- light-headedness, dizziness or shortness of breath
- nausea or vomiting
Suspected stroke
"When Stroke Strikes, Act F.A.S.T. Call 999". Ask yourself these questions:
- Has their Face fallen on one side? Can they smile?
- Can they raise both Arms and keep them there?
- Is their Speech slurred?
- Time to call 999 if you see any single one of these signs.
Download a leaflet
about Stroke: Act F.A.S.T. awareness (link opens in a new window).
Suspected meningitis
There are many resources on the internet advising about meningitis. Here are the main ones: Meningitis Trust, Meningitis Research Foundation and NHS Choices (links open in a new window).
Anaphylactic shock (severe allergy)
This may be suspected if there is sudden severe illness or collapse soon after an insect bite, eating a particular food or taking medication.










