Search for symptoms/conditions
If you cannot find what you are looking for, please ring us during working hours, call 111 , use the NHS 111 online service or visit NHS Health A-Z
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Q2 Have you got a life-threatening condition? Ring 999! SELF-REFER
Ring 999 if you have any of these conditions:
- Anaphylactic shock
- Severe bleeding
- Severe breathlessness
- Severe burns
- Suspected heart attack (acute chest pain)
- Choking
- Drowning incident
- Uncontrollable fits
- Hypo (low sugar)
- Hypothermia
- Deep lacerations
- Suspected meningitis
- Suspected stroke
- Unconscious
- Looking very poorly
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Q3 Have you got a medical emergency? Go to Royal Derby Hospital A&E! SELF-REFER
Go straight to a major A&E if you have:
- Severe abdominal pain
- Sudden blindness
- Breathless, can't speak
- Suspected fractures
- Floppy unresponsive baby
- Severe head injury
- Lethargic drowsy child
- Persistent nose bleed
- Drug overdose
- Swallowed foreign body
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Q5 Can your condition be dealt with by a Pharmacist? SELF-REFER
Your pharmacist can give you advice on:
- Acid reflux
- Acne
- Allergies
- Athlete's foot
- Bloating and wind
- Cold sores
- Conjunctivitis
- Constipation
- Coughs and colds
- Cystitis
- Dermatitis and eczema
- Diarrhoea
- Earache
- Ear wax
- Emergency contraception
- Flatulence
- Gastritis
- Hayfever
- Haemorrhoids
- Headache
- Headlice
- Heartburn
- Indigestion
- Irritable bowel
- Migraine
- Morning after pill
- Mouth ulcers
- Nasal congestion
- Piles
- Ringworm
- Runny nose
- Scabies
- Sinus problems
- Sleep problems
- Sore throat
- Stye
- Teething troubles
- Threadworms
- Thrush
- Tonsillitis
- Urine infections
- Verrucas
- Viral infections
- Vomiting
- Warts
- Wind
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Q6 Can you manage your condition with self-care? SELF-CARE
These conditions respond to self-care:
- Catarrh
- Chickenpox
- Conjunctivitis
- Coughs and colds
- Dandruff
- Diarrhoea and vomiting
- Earache
- Flu
- Food poisoning
- Gastroenteritis
- Hangover
- Itching
- Minor grazes and injuries
- Nose bleeds (stopped)
- Obesity
- Sunburn
- Viral illness
- Sore throat
- Sunburn
- Thrush
- Urine infection
- Vaginal discharge
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Q7 Did you know you can self-refer to other services? SELF-REFER
Refer yourself without needing to see a doctor first:
- Deafness/hearing difficulty
- Mild to moderate depression
- Drug abuse
- Family planning
- Genito-urinary (GUM/STD)
- Mobility aids
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Q10 Do you need to refer yourself directly to a counsellor? SELF-REFER
Free counselling is available on the NHS for conditions that affect mental health:
- Anger issues
- Anxiety
- Bereavement
- Depression
- Mental health issues
- Mood problems
- Obsessive-compulsive disorders (OCD)
- Panic
- Phobias
- Stress
- Psychological trauma
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Q11 Do you need to contact social services for help and advice? SELF-REFER
Anyone, patient, relative or carer, can contact social services directly for these issues, without GP input:
- Abuse concerns
- Aids for the home
- Benefits help
- Domestic violence
- Respite care
- Safeguarding issues
- Social issues
- Welfare rights
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Q14 Do you need to see a health visitor? SELF-REFER
A health visitor deals with:
- Abuse concerns
- Baby colic
- Behaviour issues
- Breast/bottle advice
- Constipation
- Feeding & weaning advice
- Healthy eating
- Hearing/speech issues
- Normal development
- Poor/faltering growth
- Postnatal blues
- Preschool issues
- Support at home
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Q25 Have you got a problem that our nurses can deal with? CHOOSE WELL
Our nurses deal with a range of conditions:
- Asthma
- Blood pressure
- Blocked ears and wax
- Cardiovascular reviews
- Chronic bronchitis care
- Simple dressings
- Family planning
- Health checks
- Ring pessaries
- Smears and swabs
- Travel advice
- Vaccinations
- Weight monitoring
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