In recent weeks, we have had a significant increase in the number of patients turning up at the front desk to book appointments. This is causing dangerous congestion and raising safety concerns for patients and staff.
Please note that attending at the front desk does not guarantee that an appointment will be obtained, as we also have other patients, either ringing in, or using our online service.
In line with NHS England guidance, all patients must be provided with the same opportunity to access an appointment. Please also note that appointments are provided on the basis of clinical need and urgency and are subject to capacity, which is not unlimited.
If there is someone you know who doesn't have internet access and you think they would like to read the newsletter, please ask them to collect a paper copy of the newsletter from the reception desk or just pick up a copy for them
UPDATE ON MENINGITIS B OUTBREAK LATEST
Please see our meningitis update page for the latest information including advice on meningitis and what to do if you suspect it
POWER CUT
Jan 22, 2026 12:15 Please note there is a power cut affecting the locality and the surgery. Any actions requiring the use of a computer will be currently restricted, e.g., results, medication prescribing and requests, online consultations requests, letters. Please bear with us during this time.
National Grid inform us that power may be restored around 2.00pm.
Please note that GPs are in active dispute with government over imposed contract changes relating to online consultation requests and consequent concerns over patient safety - GPs are therefore currently 'working under protest' regarding these changes
We are Ivy Grove Surgery, a group practice of family doctors providing NHS services, based at the Church Farm Primary Care Centre in Ripley, , here in the East Midlands. READ MORE
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