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Ivy Grove News 13.1

Our latest newsletter is now available

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Welcome to Ivy Grove Surgery >

We heartily extend to all our patients our very best wishes for 2016

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Home Visiting Policy Poster
Home Visiting
Where to Go for Help Poster
Where to Go
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Minor Injuries Unit
Minor Injuries
Telephone Appointments Poster
Website Services

Welcome to the website for Ivy Grove Surgery. We are a group practice of family doctors, based at the Church Farm Primary Care Centre in Ripley, Derbyshire in the East Midlands. We hope the website will provide you with all the information you need in order to use our services effectively. Feel free to browse using the navigation bar on the left hand side of the page.

Find out about our surgery, where we are, the local area that we cover and how to register with us.

You will also find health advice, useful contacts and an archive of our patient newsletters. Please visit our patient experience pages for details of our surveys, results and information on our new patient group. You can also download registration and other administrative forms from our site and order repeat prescriptions and book appointments online.

If you are new to the area, and are interested in joining us, please visit our new patient registration page. We look forward to providing you and your family with medical care.


CQC Inspection

We were inspected by the CQC on Monday January 18th 2016 and are currently awaiting their report. Many thanks to our dedicated and hardworking staff who took part in the inspection, and thank you to those patients who gave feedback to the inspection team and for, well, being very patient on a challenging Monday!

Winter Weather

In adverse winter weather conditions, such as ice, snow and sleet, we strongly advise all patients, staff and visitors to please take extra care on any pavements, roads and car parks at or around the surgery.

Contact Telephone Numbers

  • Book an appointment at the surgery 01773 514130
  • Minor Injuries Unit at Ripley Hospital 01773 571403
  • NHS111 when surgery is closed 111

Latest Newsletter

Our latest newsletter is now out and available to download, or to read online. To get the next issue sent directly to you by email, please consider joining our mailing list.

Winter Illness

This winter we encourage all patients to self-care where appropriate to ease pressures on the already strained health services:

Falls and injuries

In the event of any injuries, falls or other accidental trauma, may we remind patients to present themselves to the Minor Injuries Unit of Ripley Hospital, rather than book an appointment at the surgery. More information is available from our advice page or you can download an information poster This is a PDF download on conditions that can be seen at the Minor Injuries Unit.

Symptom Checker

We are pleased to announce the launch of our new Symptom Checker page. Here, you will be able to quickly see who you should turn to with your particular symptom or condition. Please note that the page is not intended to replace the advice of a qualified health professional, but simply to direct patients to an appropriate first port of call. If you are at all unsure about your diagnosis or condition or if the patient is very young, very old or very unwell, please contact us for further advice.

Named GP

From April 1st 2015, as part of GP contract changes, all patients are required to have a named GP. In this practice, all patients have already been allocated a named GP who will be the same as their usual GP. Patients will be informed who their named GP is at a subsequent interaction with the practice. The named GP will take lead responsibility for ensuring that all appropriate services are delivered to the patient. This is largely about formalising responsibilities as we already do this work; note that the named GP will not be the only doctor that ever sees the patient, as of course, as a group practice, patients are free to see whichever doctor they wish.

New Search Function

We are pleased to announced that we have launched a new search function on our contact numbers, downloads, symptom checker and newsletter pages. Try it out now! Please let us know if you have any problems using it

Patient Group News

All patients are welcome to join our Patient Group to give views on our practice and to look at how we can improve services for all patients in the future. The next meeting will take place on Thursday February 25th at 7.00pm. If interested please contact Charmagne or Janette at the surgery. Visit our updated Patient Group pages for more information.

Staff Training

The surgery will be closed from 1.30pm on Wednesday, February 24th for staff training. In cases of emergency, please ring the normal surgery number on 01773 514130, or see our medical advice and contact details and useful numbers pages for more information. Future training day closures are detailed on our news page.

We heartily extend to all our patients our very best wishes for the New Year and sincerely hope that 2016 brings good health and happiness.

We will always try to post really important messages on this page of our website (the home page) but don't forget to check our news page for any other updates.

We have worked hard to make this website as easy to use as possible. Please let us know if there are any problems with the site.