NHS
Ivy Grove Surgery

 

Results of Our Performance

results

Patient surveys

In association with our patient reference group (PRG) is conducting regular surveys on our performance.

Feel free to complete a survey online. Alternatively, you may collect a survey form from reception.

Results

On this page you will find our recent performance results for patient satisfaction and the new GP contract.

In-house Patient Survey

We will publish results of our own in-house patient survey here in due course.

National Patient Survey

The information below is taken from the 2010 GP Patient Surveys. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The graphs for each question show the results for this practice together with a comparison figure for other local surgeries and for England as a whole. More detailed results from the GP Patient Survey 2009/10 are available from the GP Patient Survey website (link opens in a new window).

get through phone
2d advance
opening hours
involve in decisions doctor
receptionists
get into
sameday or next 2d
preferred doctor
satisfied
involve in decisions nurse
clean

 

Performance

The information displayed below is taken from the Quality and Outcomes Framework (QOF) for 2009/2010. The QOF measures achievement by GP practices against a set of indicators about the quality of the clinical care and organisation of the practice. Below we show the summary scores achieved by the selected GP practice in relation to the clinical care provided, the organisation of the practice and the care provided in respect of asthma, coronary heart disease, diabetes and hypertension (high blood pressure). Please visit the NHS Information Centre's website (link opens in a new window) for more information about the QOF and to view more comprehensive results, or download a detailed copy from our downloads page.

clinical
asthma
diabetes
organisational
chd
bp