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Reception and Administrative staff

Ivy Grove Surgery : Administrative Team

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Reception and admin staff

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We have a team of 11 receptionists, Debbie, Tina, Enid, Brenda, Mandy, Sue, Lisa, Janey, Kate, Cath and Tracey. The receptionists are here to help you. They answer the telephone and deal with enquiries from all directions, often at the same time! Their job is very demanding so please be patient and polite to them.


We have a team of four administration staff, Louise, Lisa, Katie and Alison. We have a job vacancy for a Health Records Officer. Our admin staff deal with all the clinical paperwork, reports and referral requests by the clinical teams.


Mrs C Stephenson (Practice Manager) and Mrs J Cavanagh (Assistant Practice Manager) will be able to help you with any administrative problems you may have with the way the practice is run.

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