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OUR VERY BEST WISHES FOR THE FESTIVE SEASON TO ALL OUR PATIENTS!


OUR VERY BEST WISHES FOR THE NEW YEAR TO ALL OUR PATIENTS!


Welcome to Ivy Grove SHORTCUT ivy.gs

Today's updates

Today's appointment demand

PLEASE DO NOT CONTACT US ABOUT YOUR COVID-19 VACCINATION (COVID PASSPORT) STATUS -
WE DO NOT PROVIDE LETTERS ABOUT THIS

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WE HAVE CHANGED ACCESS TO ONLINE CONSULTATIONS

eConsult, our online consultation service, has contributed to a doubling of demand over recent months. In order to maintain safe working practices, we are returning to a more traditional service. eConsult is still available, however its availability and scope will be reduced.

For more information please visit our status update page.

HOW TO ACCESS THE HELP YOU NEED

In line with current NHS guidance and practice philosophy, patients are encouraged to self-care and self-refer to appropriate sources of help where possible (if you're not sure who to see first, use our symptom checker or visit our help page), and find out how we're managing your condition during covid. To access support for low mood, anxiety or mental health issues, please visit our dedicated mental health support page.

eConsult remains available, but will be for access to self-help only.

If you need medical help, please ring us during working hours, call 111 , use the NHS 111 online service or visit NHS Health A-Z . If we have reached capacity for the day, any further assessments will be on the basis of clinical need and urgency only.

SELF-CARE SELF-REFER SYMPTOM CHECKER GET THE RIGHT HELP DURING COVID MENTAL HEALTH SUPPORT RING US RING 111 NHS 111 ONLINE NHS HEALTH A-Z ECONSULT SELF-HELP

LOW MOOD, ANXIETY OR MENTAL HEALTH ISSUES?

Start accessing help and support now

We've seen a huge increase in the numbers of patients whose mental health and wellbeing have been affected due to the current situation.

For advice on self-help, self-referral to counselling and other support, including what to do in a crisis please download our counselling and self-referral info leaflet .

We have also collected many helpful resources to support patients and we strongly encourage you to visit our mental health help and support area so that you can start to get to help that you need.

You can also ring the Mental Health Support Line which is available 24/7 to any Derbyshire resident of any age, the number to call is 0800 028 0077 .

You can self-refer to any of these services without needing to speaking to a GP first. These services will also refer you to other services where deemed clinically appropriate.

Please start to get the help you need:

Self-care & self-referral Counselling & Therapy All mental health help & support 24hr support line Sleep advice Resources for children Resources for teens Resources for adults Resources for older age Dementia support

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Visit our General Practice 2.0 page for detailed information on how we are managing your specific conditions during the coronavirus pandemic or type ivy.gs/gp2.

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Use eConsult to access self-help resources

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If you don't wish to use eConsult, you can check our website: self-care and self-refer resources to appropriate sources of help where possible (if you're not sure who to see first, use our symptom checker or visit our help page), and find out how we're managing your condition during covid

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The availability and scope of eConsults have changed

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HELLO and welcome!

We are Ivy Grove Surgery, a group practice of family doctors, based at the Church Farm Primary Care Centre in Ripley, Derbyshire, here in the East Midlands. SHOW

We hope our website will provide you with all the information you need in order to use our services effectively. Feel free to browse using the navigation at the top or left hand side of the page.

Find out about our surgery, the local area we cover and how to register with us.

You will also find useful help and advice, be able to check your symptoms, a list of useful contacts and our collection of patient newsletters. You can also download administrative forms and leaflets from our site and order repeat prescriptions and book appointments online.

We look forward to providing you and your family with high quality and friendly medical care.

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The State of General Practice

Open Letter about Demand
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Access to eConsult has changed

© Dr Michael Wong 2021