IVY GROVE SURGERY ivy.gs eConsult Coronavirus GP 2.0 Help Symptoms Self-care Register

eConsult Online Consultation Service SHORTCUT ivy.gs/econsult

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LOW MOOD, ANXIETY OR MENTAL HEALTH ISSUES?
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There has been a huge increase in numbers of patients whose mental health and wellbeing have been affected due to the current situation.

We urge anyone affected during these extremely difficult times to please visit the dedicated section we have set up on mental health resources and support or type ivy.gs/covid-mentalhealth.

You can also download our information leaflet on self-help, counselling and other support, including what to do in a crisis.

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TRY THE NHS APP
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NHS logo

You can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, submit eConsults and more.

If you already use Patient Access you can
continue to use it. You can use the NHS App as well.

Find out more or
type ivy.gs/nhsapp.

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HOW WE'RE WORKING DURING COVID
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Visit our General Practice 2.0 page for detailed information on how we are managing your specific conditions during the coronavirus pandemic or type ivy.gs/gp2.

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What is eConsult?

eConsult is an online consultation service

eConsult enables GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

ONLINE CONSULTATIONS ARE MANDATED BY GOVERNMENT

Use of an online consultation service is a contractual requirement for all GP surgeries mandated by NHS England (the government body in charge of health) and fully supported by the Health Secretary. eConsult is only one such service but it is already being used in over 3,000 practices nationally.

NHS England has commissioned the eConsult platform for GPs to use and has instructed NHS Digital to integrate it into the NHS App.

We know this may represent a huge and perhaps unsettling change for patients, therefore we encourage you to read up about this service by clicking any of the buttons below.